Shipping & Delivery FAQ | Free Worldwide Shipping – Alpha Art Gallery
Shipping & Delivery FAQ
Find clear answers about shipping, delivery times, packaging, tracking, customs, and international orders from Alpha Art Gallery. We offer free worldwide shipping on all orders, with production facilities in the USA, UK, Canada, and Australia for faster delivery and safer transit.
Do you ship artwork internationally?
Yes. Alpha Art Gallery offers free worldwide shipping on all orders. We ship globally with production facilities in the USA, UK, Canada, and Australia to ensure faster delivery and safer transit.
Which countries do you ship to?
We ship worldwide, including North America, Europe, Australia, and many parts of Asia. Free shipping applies to all destinations.
How long does delivery take?
Delivery times vary by product type and destination. Orders shipped within the USA, UK, Canada, and Australia are delivered faster due to local production, usulay within one week. . International deliveries may take longer depending on customs and courier transit times. Free worldwide shipping is included on all orders.
How long does production take before shipping?
Production time depends on the product. Canvas prints and framed prints are produced faster, ( 5 business days) while hand-painted paintings and custom commissions take longer ( 10 Business days) due to artist creation time.
Will I receive a tracking number?
Yes. Once your order ships, you will receive a tracking number by email to monitor delivery progress.
Which courier services do you use?
We work with trusted courier partners to ensure reliable delivery. The courier used may vary based on your location and order size.
How is artwork packaged for shipping?
All artworks are carefully packaged using protective materials and reinforced boxes to minimize the risk of damage during transit.
Is shipping insured?
All shipments are packaged securely and protected during transit. If your artwork arrives damaged, contact us promptly for resolution.
Will I need to pay customs duties or taxes?
Customs duties or import taxes may apply depending on your country’s regulations. These charges are determined by local authorities and are not controlled by us. However no custom duty for USA, UK, canda, Australia and europe orders, as art prints are printed , framed and shipped locally.
Can I choose express shipping?
Express delivery options may be available for certain destinations and product types. Availability depends on location and artwork size.
Do you offer free shipping?
Yes. We provide free worldwide shipping on all orders, including canvas prints, framed art, hand-painted paintings, and custom commissions.
Can you ship to PO boxes or APO/FPO addresses?
Shipping to PO boxes or APO/FPO addresses may be limited depending on courier policies and artwork size. Please contact us before ordering,
What if my artwork arrives damaged?
If your order arrives damaged, contact our support team with photos of the packaging and artwork so we can assist with replacement or resolution.
What if my package is delayed?
Delivery delays can occur due to weather, customs processing, or courier issues. Use your tracking link for updates or contact us for help.
Can I change my delivery address after ordering?
Address changes may be possible if production or shipping has not started. Contact us as soon as possible wihtin 24 hours of placing the order.
Do you ship large or oversized artworks?
Yes. We ship large and oversized artworks worldwide with special packaging and courier arrangements for safe delivery.
Can I schedule delivery for a specific date?
Scheduled delivery may be available in some regions depending on courier services and destination.
Do you ship custom and commissioned artworks?
Yes. Custom and commissioned artworks are shipped worldwide with free shipping included. Production is supported by our facilities in the USA, UK, Canada, and Australia for faster fulfillment.
Will multiple items ship together?
Items may ship separately depending on production location and product type. Tracking will be provided for each shipment.
How can I contact support about shipping?
You can contact our support team via the website , for help with shipping, tracking, or delivery questions.